personalised Chip & PIN security
reloadable up to £1,650 or £3,000 limit card
apply online in minutes
no ID documents required*
ideal for use instore and abroad

*You may be asked to supply ID documents after initial application, please see terms and conditions for more information

Fees And Charges

The iBux Plus MasterCard^® Prepaid Card

ONGOING FEATURES
Card purchase fee	£7.95(£8 by SMS)
Additional card fee	£5
Other initial fees	Upgrade to iBux Plus £1650 limit Card - £4.95 Upgrade to iBux Plus £3000 limit Card - £5
Limits – £1650 card	Min load amount - £10 Max load amount - £1500 Max card balance - £1650
Limits - £3000 card	Min load amount - £10 Max load amount - £1500 Max card balance - £3000
Usage restrictions	Cardholder must be 18 years or over Additional instructions in T&C section 5 (verify section) Pay Monthly tariff only available for £3000 limit cardholders
ONGOING FEATURES
Replacement card fee	£5
Transaction fees UK & overseas	Pay As You Go: £1 Pay Monthly : Free and unlimited
Cash withdrawal fees**	PAYG : £1 in UK & £2 overseas PM : 50p in UK & £2 overseas
Service fees	PAYG - Dormancy fee £1 per month after 12 months inactivity Card to card - £1 per payment (£3000 limit card only)
Balance enquiry	Automated telephone service – local call rate in UK, standard network rates if abroad Text – cost of SMS (charged by operator) Online – free Customer Care – free from BT landline, network rates from abroad
ONGOING FEATURES
Top up fees and limits	£1650 limit card Bank transfer (max £1,000 load)– £1 High street bank branches: £1 PayPoint: £2 (max £249 load) You may top up your card twice per day Max single and daily load value : £1500 Max weekly and monthly load value : £1650/£3000 £3000 limit card online credit card (max £750 load) - 3%* online debit card (max £750 load) - £1* Bank transfer (max £1,500 load) - £1 cheque cashing up to £1000 - £10 cheque cashing £1001 - £2000 - £20 cheque cashing £2001 - £3000 - £30
Other fees	Investigation fee - £20 Foreign exchange fee of 4% for transactions in other currencies. Person to person - £1 per payment (£3000 limit card only) Standing order - £1 (£3000 limit card only) Failed Standing Order admin fee - £5 Paper statement - £10
Closure
Cancellation or redemption	£10 redemption fee. You must have €10 equivalent remaining on the card to redeem the balance.
Expiry	Card valid for 36 months

*Please note, that you will only be able to load using a credit or debit card if your application was approved electronically at the time of applying. Should you be required to send in additional documentation to support your application, we will process your application, but this load method will be unavailable to you.

**Some ATMs may charge an additional fee and should advise you before you confirm the transaction.
Foreign exchange - we do not use MasterCard exchange rates when your card is used outside the UK. Exchange rates change daily and we set a fixed “day rate” at the start of the day and guarantee that rate, regardless of market fluctuations so you know exactly what you’ll be charged in advance. Rates are available on our website; via the automated phone line; and via customer care. There are no commissions or fees on top of our published foreign exchange rates; charges are built into the conversion process, providing you with a transparent, guaranteed and competitive rate.

MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. The Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International Inc. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).

Upgrade to the iBux Plus £3,000 limit Card which will give you great benefit such as:

Pay monthly tariff option
Cheque cashing and standing orders option
Move funds from card to card
Have your salary paid onto your card
No annual ATM limits
Secondary card available to share with a friend or family member

To upgrade you will need to either:

1. Confirm that you’re personally registered at your address with both of the following:

Home Landline Telephone Number
That you’re registered on the Electoral Roll

Send an email providing your home landlne telephone number and confirming that you're on the Electoral Roll to customercare@ibux.co.uk. Please ensure you include your 9-digit customer ID number in the email title. Without this, we will be unable to process the upgrade.

OR

2. Send us a copy of photo ID in your name and a proof of address. We accept the following documents:

Photo ID – a photocopied or scanned copy from the list below:

The photo page of your passport
Your EEA Identity Card
Your UK photocard driving license

Proof of address – an original document dated within the last 3 months from the list below:

Mortgage/bank/credit card statement
Evidence of entitlement to a state or local authority-funded benefit
Utility bill
Valid Vehicle Registration Certificate (copy acceptable)
Council tax demand (dated within the last 12 months)

Please post any original documents with your customer number to:

iBux
P.O Box 6388
London, W1A 1UX

Please scan and email documents to:
customercare@ibux.co.uk

Remember to put your current iBux 9-digit customer ID number in the email title.

Please note: You must have the available upgrade fee (£5) on your iBux Plus £1,650 limit Card. Your order will not be processed otherwise.
If you currently have an iBux Plus Card that is valid for 12 months, you will receive a new card which will be valid for 36 months.
Once you receive your new card, you can move the balance from your iBux Plus £1,650 limit Card to your new iBux Plus £3,000 limit Card. If you do this, you will no longer be able to use your iBux Plus £1,650 limit Card. Alternatively, if you do not move the balance, you can use both cards until you reach your limits on the iBux Plus £1,650 limit Card.